Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Cookware/ Kitchen utensils
Services
Housekeeping
Laundry
Dry cleaning
Children
Cots
Spa & Leisure
Public Bath
Room features
Air conditioning
Heating
Sitting area
Dressing area
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
Room decor
Parquet floor
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Location
Villanueva, 2,
Madrid,
Spain,
28001,
Community of Madrid
Map view
street view
Villanueva, 2,
Madrid,
Spain,
28001,
Community of Madrid
City landmarks
Museum
Prado National Museum
4200 ft
Square
Puerta del Sol
4500 ft
Casino
Gran Via
4000 ft
Square
Plaza Mayor
1.2
mi
Palace
Royal Palace of Madrid
1.3
mi
Museum
Museo Nacional Thyssen-Bornemisza
3600 ft
Public Building
Cybele Palace
2100 ft
Calle Ponzano tapas
1.4
mi
Football Stadium
Santiago Bernabeu Stadium
2.1
mi
Museum
Museo Nacional Centro de Arte Reina Sofia
1.2
mi
Museum
Museo Sorolla
1.0
mi
Paseo de la Republica de Cuba 4 Parque Del Retiro
Palacio de Cristal
4700 ft
Garden
Royal Botanical Garden of Madrid
4600 ft
Calle Alcala 42
Circulo de Bellas Artes
2900 ft
Church
Real Basilica de San Francisco el Grande
1.5
mi
Plaza de Toros de Las Ventas，
Plaza de Toros de Las Ventas
1.5
mi
Museum
Museo de Historia de Madrid
3900 ft
Paseo del Prado Paseo Del Prado
Paseo del Prado
2300 ft
Museum
CaixaForum Madrid
5200 ft
Square
Plaza de Santa Ana
5100 ft
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
1.1
mi
Park
Neptune Fountain
3500 ft
Museum
Anden 0
4800 ft
Paseo de Recoletos
5100 ft
Nearby
Park
El Retiro Park
1600 ft
Plaza de la Independencia
Parque del Retiro
1600 ft
Museum
Plaza de Cibeles
2000 ft
Library
Museum of the National Library
300 ft
Museum
National Archaeological Museum
1100 ft
Square
Plaza de Colon
1800 ft
Restaurants
El Tigre
3400 ft
Calle Infantas 30
Restaurante Bar Supremo
1000 ft
Calle del Marques de La Ensenada 6
MasQMenos Goya
1700 ft
Calle Goya 9
Faborit Alcala 61
300 ft
Calle Alcala 61
Croche
1600 ft
Calle del Conde de Xiquena 2
Prep' La Crepe
1900 ft
Calle Genova 25
Pinkoco Bar
1600 ft
Calle Santo Tome 8
Guest Ratings & Reviews
Real Guest Experiences & Ratings
80%
enjoyed their stay & would return
8.0/10
Great
Rooms
7.3
Location
8.7
Service
6.8
Dining
5.0
Guest reviews
8.0/10
based on 7 reviews
3.5/5
based on 872 reviews
7.7
7.7/10 based on 7186 reviews
#272 of 496 hotels in Madrid based on Tripadvisor
Henry
United States,
December
2023
6.0/10
When it comes to the hotel, there were some positives and negatives. The rooms were a bit small for the price, and I had some issues with a broken door that couldn't be closed properly, plus the absence of a safety deposit box or retractable clothesline in the room. On the bright side, the en-suite bathroom was a convenient addition.
Rooms
6.0
The room felt a bit small for what I paid, and the broken door was a nuisance, but having an en-suite bathroom was a good feature.
Service
7.0
The service was a bit hit or miss; I did appreciate being moved to a better room with a regular shower instead of a handicap one, but the staff's demeanor seemed inconsistent.
Location
8.0
The location was perfect for my needs, close to the University and various good restaurants and bars. However, the ongoing renovations made the lobby look less appealing.
Dining
5.0
The dining experience was disappointing for the price; the 8 euro offering was underwhelming with basic items like crackers and instant coffee. I'd have preferred dining at a local cafe for a more satisfying breakfast.
Facilities
5.0
The facilities were okay, nothing exceptional. I wish they had better dining options and room amenities for the price paid.
Warren
United States,
December
2023
7.2/10
My stay at the hotel was quite pleasant, with clean and comfy rooms and friendly staff. However, the dining options were a bit lacking. The location was superb, offering easy access to the city center. Overall, a good value for the price.
Rooms
8.0
The room I stayed in was spacious enough for two of us in twin beds, and it had a dishwasher and a washing machine. It was just like the pictures and offered all the kitchen and breakfast facilities needed.
Service
7.0
The service was nice, and the staff were helpful throughout my stay.
Location
9.0
The hotel is ideally located near the city center, with plenty of bars, food options, and shops in the vicinity. However, the building and the flat may require some refurbishment.
Dining
5.0
The dining experience was not worth the extra cost; for 8 euros, I received basic, prepackaged items. I would recommend exploring local cafes for a better breakfast experience.
Facilities
7.0
The hotel offered the essential facilities needed for a comfortable stay.
Steven
United States,
November
2023
7.2/10
The hotel is conveniently located next to a metro station and provides well-equipped rooms with kitchenettes. The service is decent, but there were issues with cleanliness in the hallways. The location offers easy access to transportation and attractions, although there were complaints about dampness and odors. The dining experience was functional but lacked value for money.
Rooms
8.0
The rooms had a kitchenette with all necessary utensils and electronics, making it convenient for guests.
Service
7.0
The service was decent overall, but cleanliness issues in the hallways were a downside.
Location
9.0
The location is convenient, being near to a metro station and providing easy access to attractions.
Dining
5.0
The dining experience was described as functional but lacked value for money.
Facilities
7.0
Facilities provided were satisfactory, but improvements in dining could enhance the overall experience.
Johnny
United States,
November
2023
6.4/10
The hotel offers spacious rooms suitable for a short stay, featuring a comfy bed and a large living area. However, some noise from other tenants can be heard. The location is excellent, within walking distance of major attractions, although it could use some upkeep. The dining options are basic but adequate. Overall, good value for money with a few drawbacks to consider.
Rooms
7.0
The rooms provided all the necessary amenities for a short stay and were comfortable.
Service
5.0
The service was average, with room for improvement in communication and overall quality.
Location
8.0
The location was excellent, close to key landmarks and public transportation options.
Dining
6.0
The dining experience was satisfactory but nothing exceptional, with room for enhancement in the menu offerings.
Facilities
6.0
The hotel offers basic facilities suitable for a short stay.
Walter
United States,
October
2023
7.4/10
The hotel's unique architecture and charming old-fashioned lifts add character but might not suit those looking for modern amenities. The noise from other tenants can be bothersome at times, but the convenience of the key card access is a plus.
Rooms
8.0
I stayed on the fourth floor, accessible by the quaint but small old-fashioned lifts. The room was clean and cozy, with a classic charm.
Service
9.0
The service was top-notch, especially thanks to the helpful receptionist Pablo. The staff were friendly and always ready to assist. The dry cleaning and housekeeping services were efficient.
Location
9.0
The hotel's location is exceptional, nestled between calle Serrano and Paseo de los Recoletos. It's very close to all central attractions and just a stone's throw away from the metro station, making exploration a breeze.
Dining
5.0
The dining experience was disappointing, with overpriced offerings that didn't match the quality. I waited quite long for my breakfast, and the service felt lacking.
Facilities
6.0
The hotel offers basic facilities, but the noise from other tenants and the need for refurbishment make the overall experience less than ideal.
Christopher
United States,
August
2023
5.8/10
My stay at the hotel was a mixed experience. The rooms were huge, comfortable, and clean, which was a definite plus. However, they were noisy and unhygienic, and unfortunately, our room wasn't ready upon arrival. The location was excellent, with plenty of bar and food options nearby, as well as being close to top shops. However, considering the state of the rooms, it might be better if the hotel closed temporarily for reconstruction.
Rooms
7.0
The rooms were huge, comfortable, and clean.
Service
6.0
The service worked well toward bettering conditions, even though they were quick to shift blame to maintenance. However, they didn't react well to our lack of Spanish.
Location
9.0
The location was great, close to the center with plenty of bar and food options nearby, as well as being near different subway stations and very close to the park for sightseeing in Madrid.
Dining
5.0
The dining experience was not worth the cost paid, with limited variety and basic offerings.
Facilities
5.0
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